Privacy Policy

MEE Mechanical Electrical Engineering Co., Ltd. wishes to bring a reliable, economical, and understanding online shopping utility to users. We realize that not all customers using our e-commerce platform are willing to share their personal information. We respect and are committed to protecting your private information that’s given to us when shopping at https://mee.com.vn . This is the principle when accessing privacy and personal information at https://mee.com.vn 

This Privacy Policy includes the following:

  1. Approval

By giving us your personal information when using https://mee.com.vn . you agree that your personal information will be collected and used as outlined in this Policy. If you do not agree to this Policy, you will stop providing us with any personal information and/or use the rights outlined in Section 7 below. We reserve the right to amend or supplement this Policy at any time. We encourage you to regularly review this Privacy Policy for the most recent updates to ensure you know and exercise your right to manage your personal information.

  1. Reason for Collection:

We only collect personal information necessary for the following purposes:

  • Orders: to handle issues related to your order;
  • Account Maintenance: to create and maintain your account with us, including loyalty or bonus programs associated with your account;
  • Customer Service: including responses to your requests, complaints, and feedback;
  • Personalization: We may combine the data collected to have a more complete view of a consumer and thereby enable us to better serve you by personalizing users with advertising, tailored to your interests.

Security: to prevent customer account destruction activities or customer tampering activities.

  • As required by law: depending on current regulations of law, we may collect, store and provide at the request of competent state agencies.
  1. Scope of Collection:
  • We collect your personal information when you provide it to us directly. That is the personal information you provide to us is done mainly on the Website https://mee.com.vn including full name, email address (email), phone number, address, the account login information includes any information needed to set up the account such as username, login password, login ID/address, and security question/answer.
  • Interactions: We use cookies and other tracking technology to collect certain information when you interact on the Website https://mee.com.vn
  • From other lawful sources: We may collect personal information from other lawful sources.
  1. Storage Time:

The customer's personal information will be stored until the customer requests to cancel or the customer logs in and cancels. In all cases, customer's personal information will be kept confidential on the server of mee.com.vn

  1. Sharing Customer Personal Information:

We will not provide your personal information to any third parties, except for the following necessary activities:

  • Service providers related to order fulfillment. Information is limited to the necessary information as well as applying regulations to ensure security and confidentiality of personal information.
  • We may use services from a third-party service provider to perform some activities related to https://mee.com.vn and then this third party may access or process personal information in the course of providing such services. We require these third parties to comply with all relevant personal information protection laws and security requirements regarding personal information.
  • Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
  1. Data Security

We always strive to keep our customers' personal information safe, we have been implementing many safety measures, including:

  • Ensuring safety in the operating environment: we store our customers' personal information in a secure operating environment and can only be accessed by employees, representatives, and service providers on a need-to-know basis. We comply with industry standards and laws in the privacy of customers' personal information.
  • If the information server is attacked by a hacker leading to the loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and handling, and letting the customers know.
  • Payment information: confidential according to industry standards.
  1. Customer's Right to Personal Information

Customers have the right to provide us with personal information and can change that decision at any time. Customers have the right to self-check, update and adjust their personal information by logging into their account and correcting personal information or asking us to do this.

  1. Contact Information

If you have any questions or concerns about this Policy or the practices of our collection and management of personal information, please contact us by:

hotline: 0938 848 788; email address: info@mee.com.vn

MEE Mechanical Electrical Engineering Co., Ltd. Established and operating under the Business Registration Certificate No: 0310439936 issued by the Department of Planning and Investment of Ho Chi Minh City, registered for the first time on November 9, 2010

Head office: Lot HT-E10-6-9, Road No. 19, Hiep Phuoc Industrial Park, Hiep Phuoc Commune, Nha Be District, City. Ho Chi Minh

MEE MECHANICAL ELECTRICAL ENGINEERING CO., LTD